towinkids Privacy Policy

TowinKids (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our Shopify store towinKids.com. By using our site, you agree to the practices described below.

1. Personal Information We Collect

When you visit or make a purchase through TowinKids, we collect two types of information:

a. Device Information

  • Information automatically collected from your device, including browser type, IP address, time zone, cookies, and browsing behavior.
  • Tools we use: Cookies, Log Files, Google Analytics, Shopify analytics.

b. Order Information

  • Information you provide when placing an order: name, billing address, shipping address, payment information (credit cards, PayPal, or other accepted methods), email, and phone number.

c. Children’s Privacy

  • Our store is intended for general audiences. If a child under 13 uses our site and makes a purchase with a parent or guardian’s consent, we do not knowingly collect personal information from children without parental approval. Parents are responsible for transactions made by their children.

2. How We Use Your Information

We use collected information to:

  1. Fulfill orders, process payments, arrange shipping, and provide invoices/order confirmations.
  2. Communicate with you about your orders and account.
  3. Detect and prevent fraud or other risks.
  4. Provide targeted marketing and advertising based on your preferences (with opt-out options).
  5. Improve and optimize our website performance and services.

3. Sharing Your Personal Information

We may share your information with:

We also share personal information when required by law, to respond to legal requests (subpoenas, search warrants), or to protect our rights.

4. Children’s Transactions

  • TowinKids is family-friendly, but children under 13 should only use the store with parental consent.
  • We are not responsible for purchases made by children without parental knowledge.
  • Parents can review or request deletion of data collected during a child’s transaction.

5. Your Rights (EU Residents)

  • Access, correct, update, or request deletion of your personal data.
  • Data may be processed to fulfill contracts (e.g., orders) or pursue legitimate business interests.
  • Data may be transferred outside Europe, including the U.S. and Canada.

6. Data Retention

  • Order Information is retained for record-keeping unless you request deletion.
  • Device Information is retained as long as needed for analytics and improving services.

7. Do Not Track

  • We do not change our data collection or usage practices in response to Do Not Track signals from your browser.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy periodically for legal, operational, or regulatory reasons.
  • Changes will be reflected with a new.

9. Contact Us

For questions about privacy, or to make a complaint, contact us at:
Email: contact@towinkids.com.